POLICY
When a job is not satisfactory, the requester may ask for it to be re- run immediately or for a credit.
PROCEDURE
| Responsibility | Action |
| Requesting Department | -
For re-run, submit written complaint with one copy of job Duplicating Center Work Order, form 170, and a copy of the original and a sample of the completed job to the Duplicating Center supervisor at the Faculty Administration Building. -
For credit, submit written request for unsatisfactory service(s) with copy of work order to Assistant Director of General Services. |
| Duplicating Supervisor | -
Complete re-run as requested. -
Deliver to requested delivery point. |
| Assistant Director of General Services | -
Review and evaluate request. -
Process credit request. |